Administrator, Reconciliations Production Services (Contract)

Royal Bank of Canada; Putrajaya; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading financial institution is seeking an Administrator to join their Reconciliations Production Services in Malaysia. This role involves processing reconciliations for asset and cash accounts while ensuring accuracy and efficiency. Candidates should have experience in custody and banking operations, alongside basic reconciliation knowledge. Offering a competitive salary, this position operates on a contract basis with flexible working hours.

Benefits

Comprehensive Total Rewards Program

Performance-based bonuses

World-class training program

Collaborative culture

Qualifications

• Experience in operations or back office essential.
• Basic understanding of reconciliations is preferred.
• Knowledge in cash management and fund accounting is advantageous.

Responsibilities

• Review daily cash and stock reconciliations.
• Investigate cash and asset breaks and route appropriately.
• Respond to email queries promptly.
• Maintain periodic reporting and procedures.
• Collect statistical information for distribution.

Skills

Custody and Banking experience

Basic/Fair Reconciliations knowledge

PC literate in MS Office applications

Excellent attention to details

Flexibility in working hours

Teamwork

Job description

Administrator, Reconciliations Production Services (Contract)

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.

You will be responsible for the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via Reconciliations Platform to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

You will be supporting Canada region, working hours would be between 4pm-1am or 5pm - 2am. However, flexibility is required to support business needs.

What will you do?

• Review and clearance of daily cash and stock reconciliations via Reconciliations Platform.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• E-mail queries are investigated and responded on a timely manner.
• Collate and maintain required periodic reporting and procedures as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

What do you need to succeed?

Must-have

• Custody and Banking experience in operations/back office.
• Basic/Fair Reconciliations knowledge.
• Added Advantage: Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting.

Nice-to-have

• PC literate in MS Office applications.
• Flexibility in working hours.
• Excellent attention to details.
• Flexible and able to work in a team to achieve goals.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills

• Active Learning
• Communication
• Critical Thinking
• Customer Service
• Operational Delivery
• Process Improvements
• Time Management

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Contract (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-11-19

Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.