Administrator (Order Management & Fulfillment)

Chemweb Chemicals Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A chemical company in Selangor is seeking a full-time Administrator to ensure accurate processing of customer orders and maintain delivery schedules. The ideal candidate will have at least 2 years of experience in a similar role or be a fresh graduate eager to learn. Responsibilities include coordinating shipments, record-keeping, and providing excellent customer service. The company offers a competitive salary, generous leave, and a supportive work culture focused on employee growth.

Benefits

Generous annual leave

Medical benefits

Collaborative company culture

Qualifications

• Minimum 2 years of experience or fresh graduate willing to learn.
• Strong attention to detail for accurate processing.
• Excellent communication skills for customer interactions.

Responsibilities

• Process customer orders from entry to delivery.
• Coordinate with service providers for timely shipments.
• Maintain detailed records related to orders.

Skills

Attention to detail

Customer service skills

Communication skills

Teamwork

Education

2 years experience in an administrative role or relevant degree

Tools

Microsoft Office Suite

Order management systems

Job description

We are seeking a full-time Administrator to join our team. In this role, you will be responsible for efficiently processing customer orders, ensuring timely delivery, and maintaining accurate records to support the company's growth and customer satisfaction.

What you'll be doing

• Process customer orders accurately and promptly, from order entry to fulfillment.
• Coordinate with service providers to ensure the timely delivery of products to customers.
• Maintain detailed records of all order-related activities, including inventory levels, shipment tracking, and customer invoicing.
• Assist with the preparation of reports and key performance indicators related to the order management and fulfilment process.
• Provide excellent customer service by responding to inquiries and resolving any order-related issues.
• Support the wider administrative team with various tasks as needed.

What we're looking for

• Minimum 2 years of experience in a similar administrative or order management role, or fresh graduate willing to learn and grow with the company.
• Patient, strong attention to detail to ensure accurate order processing and record-keeping.
• Proficient in the use of relevant software, such as order management systems and Microsoft Office suite.
• Excellent communication and customer service skills to liaise effectively with customers and internally.
• Ability to work well in a team and adapt to changing priorities in a fast-paced environment.
• Knowledge or experience of the chemical industry or a related field would be an advantage.

What we offer

At Chemweb Chemicals, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Generous annual leave and medical benefits.
• A collaborative and inclusive company culture that values work-life balance.

If you are looking for long term growth and a stable working environment, please do not hesitate to apply. Thank you.