Administrator, FX Operations (UK)

RBC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial services provider is seeking a dedicated FX Operations professional in Kuala Lumpur, Malaysia. This role involves processing FX instructions for RBC Bank clients and requires expertise in FX markets. You will work collaboratively with internal teams and external stakeholders, with a focus on accuracy and timely resolution of issues. Candidates should be flexible with working hours. The company offers a comprehensive rewards program, performance-based bonuses, and opportunities for professional development.

Benefits

Performance based bonuses

Flexible benefits

Competitive compensation

World-class training program

Collaborative dynamic culture

Qualifications

• Experience in FX Processing environment.
• Knowledge of FX products, markets and industry practices (SWIFT).
• Willing to work on local MY holidays and follow Europe holidays.

Responsibilities

• Perform processing of FX instructions: input, verify, validate and settle FX.
• Work collaboratively with internal and external stakeholders.
• Investigate FX breaks and provide resolution.
• Monitor FX team mailboxes and confirmations.
• Contribute to FX projects and initiatives.

Skills

Experience in FX Processing environment

Knowledge of FX products, markets and industry practices (SWIFT)

Flexibility in working hours/shifts in Europe time zone

Job description

Job Description

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody – Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.

This role will be responsible for day to day processing of RBC Bank clients FX instructions through a dedicated FX Operations (FXO) function which comes under TMS Operations. The team supports the FX Operating model for the Global region.

You will be supporting Europe (LUX/UK) business, working on shift hours of 3:00pm – 12:00am or 4:00pm – 1:00am.

What will you do?

• Perform processing of FX (Pre and Post‑Execution on a daily basis: input, verify, validate and settle FX executed by dealing room and sub‑custodians).
• Work collaboratively with both internal Front Office (Trading desk), Middle Office and other RBC business units and external stakeholders Sub custodians/ agents to ensure the operating model is robust and the risk is mitigated.
• Perform investigation of FX breaks and provide resolution within agreed timeline.
• Continuous monitoring of FX Operations team mailboxes and FX confirmations to take swift action on instructions/queries received and do the required follow‑ups without delay.
• Contribute to FX projects and initiatives [through ideas/ suggestions] to help improve process and control.

What do you need to succeed?

Must‑have

• Experience in FX Processing environment.
• Knowledge of FX products, markets and industry practices (SWIFT).
• Willing to work on local MY holidays and follow Europe holidays.
• Flexibility in working hours/shifts in Europe time zone.

Nice‑to‑have

• Flexibility in working hours.
• Experience in Milvus system.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world‑class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognised and rewarded.

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE: PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Posted Date: 2025-12-11

Application Deadline: 2025-12-10

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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