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A local sports academy in Puchong is looking for a customer service representative to manage court bookings, handle enquiries, and assist in organizing events. The ideal candidate should possess strong communication skills and the ability to multitask effectively. Responsibilities include answering calls, managing appointments, and promoting retail items. Join our team to provide excellent service to our customers in a dynamic environment.
Michael's Badminton Academy & Sports Sdn BHD – Puchong New Village
3mo ago , from Michael's Badminton Academy & Sports Sdn BHD
Answer incoming calls for enquiries; take messages and redirect calls as needed
Handle email enquiries and manage appointments/diaries
Manage court bookings, sales, collections, and retail shop reporting
Attend to customer enquiries and provide excellent service
Maintain office and retail records, prepare reports, and order stationery/equipment
Promote retail items and assist in clearing stock
Support social media accounts if required
Assist in organizing sports promotions, tournaments, events, and marketing activities
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