Administration Clerk

Neuroacura Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A health and wellness centre in Malaysia is seeking an Admin Clerk responsible for managing office administrative tasks and handling customer inquiries. This role involves preparing invoices, updating sales records, and following up with potential customers. Ideal candidates should possess strong communication skills and some experience in finance. Knowledge of basic video editing is an advantage. Competitive salary and a supportive work environment are offered.

Qualifications

• Experience in office admin tasks, including filing and documentation.
• Proficient in handling customer enquiries via phone and messages.
• Ability to prepare invoices and basic financial records.

Responsibilities

• Manage office admin tasks including filing and data entry.
• Prepare invoices, receipts, and update sales records.
• Respond to customer enquiries and capture lead information.
• Follow up with leads and assist with event registration.

Skills

Office administration

Communication skills

Basic finance/accounting

Customer service

Video editing

Job description

We are a health and wellness centre that provides professional services in NeuroAcura neurofeedback brain training & Traditional Chinese Medicine (TCM) support. Our mission is to help children, adults, and seniors improve well-being, self-regulation, and overall performance through safe and evidence-based care. We focus on quality service, clear communication, and continuous improvement, and we work closely with families, schools, and community partners.

Admin Clerk Job Descriptions:

1) Daily Operations Tasks

• Manage office admin matters (filing, documentation, data entry).
• Handle phone calls, WhatsApp/messages, and email enquiries.
• Prepare and print forms, reports, and simple documents.
• Coordinate schedules, appointments, and internal reminders.
• Ensure the cleanliness of the environment.

2) Basic Finance / Accounting

• Prepare invoices, receipts, and basic payment records.
• Update daily sales/collections in Excel or an accounting system.
• Track petty cash and basic expense claims.
• Assist in payment follow-up and simple reconciliation.
• Organise finance documents for monthly reporting and audit support.

3) Customer Leads and Event Follow-Up

• Respond to customer enquiries and capture lead information.
• Follow up with leads via call/WhatsApp (confirm interest and schedule visits).
• Assist event registration, attendance lists, and customer reminders.
• Post-event follow-up: feedback collection and next-step bookings.
• Maintain a simple customer database/CRM and update lead status.

4) Preferred Skills - Advantage

• Ability to create simple short videos (e.g., Reels/TikTok style).
• Basic photo/video editing and content formatting for marketing use.

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