Admin Operations Officer - Operations (Contract Mgmt & Admin) MASB

Malaysia Airports Berhad; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading airport management company in Malaysia is seeking an Admin Operations Officer to streamline operations management and contract processes. The ideal candidate will have a diploma and at least 2 years of experience in airport operations. Responsibilities include monitoring service contracts, preparing documentation, and ensuring compliance with international standards. Applications are open to Malaysian citizens only, and the deadline is Dec 26, 2025.

Qualifications

• 2 years experience in duty operations roles in airport-related operations.
• Basic knowledge of airport operations management.

Responsibilities

• Streamline contract processes within the airport.
• Monitor performance and prepare monthly payment certificates for contracts.
• Organise meetings and compile issues related to contracts.
• Prepare necessary documents for performance bond releases.
• Manage records and compile monthly statistics.

Skills

Timeliness

Education

Diploma in any discipline

Diploma in Airport Management

Job description

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Admin Operations Officer - Operations (Contract Mgmt & Admin) MASB

Job Description

POSITION GENERAL SUMMARY

• Responsible for streamlining the creation, negotiation, execution, compliance, storage, and renewals contract within an Airport.

ESSENTIAL POSITION FUNCTION

• Compile and prepare all documents, drawings and requirements for preparing, co‑ordinating and monitoring service contracts consisting of cleaning, grass cutting, landscape, disposal of garbage and pest control.
• Prepare grass cutting, cleaning, landscaping, garbage disposal and pest control tender evaluation, and submit the tender evaluation paper for APC approval.
• Monitor the performance and prepare Monthly Certificate Of Payment of grass cutting, cleaning, landscaping, pest control and garbage contract.
• Organise monthly meetings and compile issues raised by airports in the minutes of meeting for cleaning, grass cutting, landscaping, garbage disposal and pest control contract.
• Prepare the letter for appointment of Superintending Officer Representative (SOR) for cleaning, grass cutting, landscaping, pest control and garbage contract.
• Prepare the necessary documents and requirements for releasing the performance bond for cleaning, grass cutting, landscaping, pest control and garbage contract.
• Issue Insurance and work Permit for contractors working in the airside area.
• Compile, prepare and submit the report of monthly SMS Data by Operations unit.
• Prepare and disseminate monthly Flight schedule for BKI.
• Maintain Operations unit records and filing system. Prepare and submit Monthly ASCPP data, Efficiency data and MAVCOM data.
• Prepare and submit monthly passenger traffic statistics.
• To achieve the objectives of the Airport.
• To achieve the KPI;
  • Ensure that KKIA complies with international SARPs.
  • Fulfil the requirements by airlines, aircraft operators, cargo operators, flying academies, ground handlers and airport agencies.
  • Ensure service levels provided by cleaning, grass cutting, landscape, garbage disposal and pest control service providers meet the service level according to the contract document/agreement.
  • Meet customer satisfaction dealing with the operations division.

Skills

• Timelines are crucial for the position as most tasks are to be completed after the end of each month.

Relevant Industries

Diploma with at least 2 years experience in duty operations roles in airport-related operations.

Possess basic knowledge of airport operations management.

Education

Diploma in any discipline preferably in Engineering / Management / Transportation/Quality Surveyor (QS).

Diploma in Airport Management (additional advantage).

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 26 December 2025.
Only shortlisted candidates will be notified.

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