Admin (logistic)|penang| Mandarin Speaking

J-Recruit; Permatang Pauh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a dedicated logistics coordinator in Penang to manage client orders, logistics coordination, and quality assurance. The ideal candidate will have a minimum qualification of SPM, fresh graduates with diplomas or degrees are also encouraged to apply. Strong problem-solving and communication skills, along with proficiency in MS Office, will be essential for this fast-paced role. Benefits include allowances, commission, and medical cover.

Benefits

Allowance

Commission

EPF, SOSCO, EIS

Annual Leave

Medical and Hospitalisation Leave

Training Provided

Qualifications

• SPM holder with relevant experience.
• Fresh Diploma or Degree holder is welcome.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Handle client inquiries and assess manpower availability.
• Manage flight arrangements and shipment tracking.
• Develop Quality Plans to meet client expectations.
• Maintain effective communication with internal teams.
• Ensure accurate operational documentation and reporting.

Skills

Strong problem-solving skills

Communication skills

Proficiency in MS Office

Logistics software proficiency

Education

SPM holder or Fresh Diploma/Degree

Job description

Requirements

• SPM holder with relevant experience
• Fresh Diploma / Degree holder
• Strong problem-solving and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in MS Office and logistics software is an added advantage.

Responsibilities

1. Client Order Management
   • Handle client inquiries and assess manpower availability to determine order fulfillment capacity.
   • Liaise with Sales Personnel for resolution if orders cannot be met within the requested timeframe.
2. Logistics & Supply Chain Coordination
   • Manage and monitor flight arrangements and client activities including shipment scheduling and tracking.
   • Coordinate with third-party vendors, suppliers, and carriers to ensure timely and safe delivery of goods.
   • Ensure all logistics activities comply with company standards for storage, handling, and transportation.
3. Quality Assurance & Delivery Planning
   • Develop and implement Quality Plans to meet internal standards and client expectations.
   • Prepare Daily Delivery Plans and assign tasks to Operators to ensure timely and accurate execution.
   • Respond to client complaints professionally and work toward swift resolution.
4. Communication & Cross-Department Collaboration
   • Maintain effective communication with internal teams and external partners.
   • Work closely with other departments to troubleshoot and prevent operation disruptions.
   • Support the Admin Department with inquiries related to On-Board Courier (OBC) operations.
5. Documentation & Reporting
   • Ensure accurate and up-to-date operational documentation and reports.
   • Report operational performance to management regularly and suggest process improvements.
   • Maintain training records in line with Training Procedures and compliance standard.

Benefits

• Allowance
• Commission
• EPF, SOSCO, EIS
• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided