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The Future Brands

Seremban

On-site

MYR 100,000 - 150,000

Full time

Yesterday
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Job summary

A leading brand company in Seremban is seeking a dedicated individual to manage customer interactions and online orders. The role requires excellent customer service skills, effective time management, and the ability to handle multiple tasks. Responsibilities include replying to customer messages on social media, processing online orders, and collecting feedback for improvements. This position offers an opportunity to contribute to high customer satisfaction and internal enhancements.

Qualifications

  • Able to handle multiple tasks efficiently.
  • Demonstrates effective time management and organizational skills.
  • Ensures high customer satisfaction through excellent service.

Responsibilities

  • Reply to all customer messages on social media platforms.
  • Manage and process online orders for packaging and shipping.
  • Collect and organize customer and product feedback for improvement.

Skills

Customer service skills
Time management
Organizational skills
Job description

The Future Brands – Seremban, Negeri Sembilan

Responsibilities
  • Reply all customer message on social media platform
  • Provide excellent customer service and maintain high customer satisfaction.
  • Manage and process online orders for packaging and shipping via e-commerce platforms.
  • Collect and organize customer and product feedback for internal improvement.
Qualifications
  • Able to handle multiple tasks
  • Effective time management and organizational skills.
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