Admin Executive

AIM COFFEE (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading coffee equipment company in Kuala Lumpur is seeking an Admin Executive to support its Technical Team. Key responsibilities include managing installations, service calls, inventory, and vehicle operations. The ideal candidate will have a diploma or degree in a relevant field and 2–3 years of experience in operations coordination. Proficiency in Microsoft Office and strong organizational skills are essential. Join a dynamic environment offering medical benefits and performance bonuses.

Benefits

Medical Benefits

Employee Engagement Activities

Performance Bonus

Qualifications

• 2–3 years of experience in operations coordination, preferably in a technical or equipment servicing role.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational, multitasking, and problem‑solving skills.

Responsibilities

• Plan and oversee daily technician schedules for installation and maintenance.
• Handle procurement of spare parts and tools.
• Monitor company vehicle usage and ensure maintenance is completed on time.
• Identify and support operational improvement initiatives.

Skills

Operations coordination

Problem-solving

Communication

Organizational skills

Multitasking

Education

Diploma/ Degree in Operations Management, Business Administration, Engineering

Tools

Microsoft Office Suite

ERP systems

GPS tracking systems

Job description

Requirements

• Diploma/ Degree in Operations Management, Business Administration, Engineering, or a related field.
• 2–3 years of experience in operations coordination, preferably in a technical or equipment servicing role.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP systems preferred.
• Knowledge of GPS tracking systems is a plus.
• Strong organizational, multitasking, and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a fast‑paced, dynamic environment.

Responsibilities

We are looking for a proactive and detail‑oriented Admin Executive to support our Technical Team, managing the end‑to‑end coordination of installations, service calls, preventive maintenance, inventory, and company vehicle operations. This role is critical in ensuring seamless operations and delivering high‑quality technical service to clients in the food and beverage equipment sector.

Key Responsibilities

1. Service Coordination & Scheduling

• Plan and oversee daily technician schedules for installation, breakdown repair, and preventive maintenance.
• Liaise with clients and technicians to ensure prompt, effective service.
• Monitor job progress, document service reports, and update job records.
• Analyze service metrics to enhance route efficiency and response time.

2. Technical & Administrative Support

• Handle procurement of spare parts, tools, and consumables.
• Maintain accurate inventory records and coordinate stock replenishment.
• Source vendors, negotiate pricing, and manage supplier relationships.
• Prepare daily, weekly, and monthly performance and service reports.
• Assist in budget planning and cost optimization.

3. Fleet Management

• Monitor company vehicle usage and ensure routine maintenance is completed on time.
• Generate and analyze GPS tracking reports to evaluate routes and technician driving behavior.
• Address vehicle‑related issues including breakdowns, servicing, and accidents.
• Ensure compliance with internal policies and road safety standards.

4. Process Improvement & Cross‑Functional Support

• Identify and support operational improvement initiatives for higher efficiency and service quality.
• Collaborate with other departments (sales, customer service, logistics) to align operational goals.
• Perform other related duties or special projects as assigned by management.

Benefits

• Medical Benefits
• Employee Engagement Activities
• Performance Bonus