Account Servicing Executive

TheBlackSheep; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading advertising agency in Petaling Jaya seeks a skilled professional to manage client relationships and campaigns. This role combines creativity with strategy, focusing on understanding client needs and delivering effective marketing solutions. The ideal candidate should have 3–5 years of experience in an advertising or digital agency and a solid grasp of marketing principles. You will work closely with internal teams to ensure all deliverables align with client expectations, contributing to successful campaign outcomes.

Qualifications

• 3–5 years of experience in an advertising, marketing, or digital agency environment.
• Prior experience managing clients and campaigns end-to-end is a must.
• Solid understanding of marketing principles, campaign mechanics, and media channels.

Responsibilities

• Understand client businesses and recommend proactive marketing solutions.
• Serve as the key liaison between clients and internal teams.
• Translate client briefs into actionable internal briefs and timelines.
• Coordinate timelines, deliverables, and approvals with all stakeholders.

Skills

Client Services

Marketing

Business Development

Time Management

Progress Reporting

Creative Thinking

Education

Bachelor's degree in Marketing, Communications, Business, or a related field

Job description

This job is all about managing client relationships and campaigns in the advertising world. You might like this job because it combines creativity with strategy, and you’ll use your marketing skills to make real impacts for clients!

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 3–5 years of experience in an advertising, marketing, or digital agency environment.
• Prior experience managing clients and campaigns end-to-end is a must.
• Solid understanding of marketing principles, campaign mechanics, and media channels (digital, ATL, BTL).

Responsibilities

• Understand client businesses, objectives, and challenges to recommend proactive marketing solutions.
• Serve as the key liaison between clients and internal teams.
• Translate client briefs into actionable internal briefs and timelines.
• Coordinate timelines, deliverables, and approvals with all stakeholders (creative, strategy, media, etc.).
• Ensure all deliverables are on time and meet quality expectations.
• Monitor ongoing campaigns for effectiveness, reporting insights to internal teams and clients.
• Work closely with creative, design, and production teams to ensure alignment with client expectations.

Skills

• Client Services
• Marketing
• Business Development
• Time Management
• Progress Reporting
• Creative Thinking