Account Manager

SBS Media Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading advertising firm in Malaysia seeks an Account Manager to drive revenue growth through OOH, digital media, and event advertising. The successful candidate should have experience in B2B sales, excellent communication skills, and a strong aptitude for client relationship management. Responsibilities include engaging SME business owners and preparing sales reports. Fluency in Mandarin is an advantage, alongside a diploma or bachelor’s degree in a relevant field.

Qualifications

• 1–3 years of experience in advertising or related field.
• B2B sales experience with SME or corporate clients preferred.
• Fluency in English and Mandarin is an advantage.

Responsibilities

• Prospect and engage SME business owners to promote advertising solutions.
• Build long-term client relationships to ensure repeat business.
• Prepare and submit regular sales reports to the team leader.

Skills

Excellent communication skills

Sales negotiation

Creative thinking

Problem-solving

Education

Diploma or Bachelor’s Degree in Marketing, Business, or related field

Job description

The Account Manager plays a key role in driving revenue growth by introducing and closing sales for the company’s Out-of-Home (OOH), Digital Media, Events, and Indoor Advertising products. The ideal candidate is proactive, results-driven, and passionate about helping businesses enhance their brand visibility through impactful media solutions.

Key Responsibilities

Sales & Business Development

• Actively prospect, meet, and engage SME business owners to promote SBS’s advertising solutions.
• Introduce and present OOH, digital, and event advertising opportunities tailored to client needs.
• Follow-up and close leads generated from marketing campaigns or personal networking.
• Meet and submit daily, monthly, and annual KPIs as set by the management.

Client Relationship Management

• Build and maintain long-term relationships with clients to ensure repeat business and referrals.
• Understand client objectives and propose effective advertising strategies and packages.
• Provide timely after-sales support and ensure client satisfaction.
• Update CRM/sales sheets daily to ensure accurate tracking of leads, pipelines, and performance.
• Prepare and submit regular sales reports to the team leader.
• Monitor market trends and competitor activities to identify new opportunities.
• Work closely with the marketing team to align sales strategies with promotional campaigns.
• Collaborate with internal departments to ensure smooth execution of advertising projects.
• Contribute ideas and feedback to improve sales processes and client experience.

Qualifications & Experience

• Diploma or Bachelor’s Degree in Marketing, Business, Mass Communication, or related field.
• Minimum 1–3 years of experience in printing, advertising, social media sales, billboard, or related field.
• B2B sales experience (handling SME or corporate clients) is strongly preferred.
• Excellent communication, presentation, and negotiation skills.
• Strong creative thinking and problem-solving abilities.
• Proven ability to meet sales targets and manage client accounts effectively.
• Able to work independently and as part of a team.
• Own transport is required.
• Fluent in English and Mandarin is an advantage.