Account Manager

Huawei Technologies; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking an experienced Account Manager for the telecommunications industry. The candidate will develop and implement customer relationship strategies and engage with internal stakeholders to ensure project success. Required qualifications include a degree in Electrical Engineering, IT, or related fields. A minimum of 2 years of sales experience in telecommunications is preferred, although fresh graduates are welcome to apply. Strong communication skills and a team-oriented mindset are essential for this role.

Qualifications

• Minimum 2 years of sales experience in the telecommunications industry.
• Proven track record in project operation is preferred.
• Fresh graduates are welcome to apply.
• Basic knowledge of all telco products is necessary.

Responsibilities

• Develop and implement customer relationship plans.
• Lead project negotiation and resolution activities.
• Identify key customer requirements for product development.

Skills

Strong communication and presentation skills

Ability to build relationships with customers

Fast learning capability

Target-oriented

Team player

Education

Degree in Electrical Engineering (Telecommunication)/ IT/ Information Systems

Job description

We are seeking an Account Manager for the telecommunications industry. This is an experienced role that works with customers and account executives to develop strategies that deliver business results, based on a deep understanding of industry customer needs, trends, and available offerings.

Job Descriptions

Develops key and organisational relationships with decision makers, develops and implements customer relationship plans, and supports favourable decisions that are conducive to market presence improvement and market share expansion.

Engage internal stakeholders such as product, engineering, service delivery, and assurance when and where required to ensure the proposed solution is supported throughout from order to delivery.

Take the lead in project transaction and operation activities under complex scenarios, such as project negotiation, transaction model design, dispute resolution, and risk management.

Take the lead in or participate in project negotiation, guide the improvement of contract clauses, resolve disputes, and other project transaction and operation activities.

Identify key customer requirements and coordinate with Product Management and Solution Teams to ensure that these requirements are implemented in the product roadmap.

Gain insight into customers' strategies, find strategic fit points, develop and implement strategic plans, and achieve strategic cooperation.

Job Requirements

Required degree in Electrical Engineering (Telecommunication)/ IT/ Information Systems or equivalent.

Minimum 2 years of sales experience in the telecommunication industry with a proven track record, and successful experience in project operation is preferred. Fresh graduates are welcome to apply.

Understand Basic knowledge of all telco products

Strong communication and presentation skills

The capability to build a relationship with the customer

Fast learning capability, able to adapt to a new environment

A team player, target-oriented and open-minded.