6688 - Global IT Director

Agensi Pekerjaan Minde Group Sdn Bhd; Johor; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology solutions provider based in Malaysia is seeking a Senior IT Manager to lead global IT infrastructure operations. The ideal candidate will oversee data centers, manage IT helpdesk teams, and ensure alignment with business needs. Candidates should have over 10 years of experience in IT infrastructure, with at least 5 years in a leadership role. A relevant degree and strong knowledge of Azure and ITIL are essential for this role, which offers a dynamic work environment in an innovative industry.

Qualifications

• 10+ years in IT infrastructure/operations with 5+ years in leadership.
• Experience with enterprise data centers.
• Occasionally lift IT equipment.

Responsibilities

• Lead and oversee global IT infrastructure operations.
• Manage data centers, servers, storage, backups, and disaster recovery.
• Supervise global IT helpdesk teams.

Skills

ITIL knowledge

Monitoring and helpdesk management

Vendor management

Education

Degree in IT, Computer Science, or related field

Tools

Azure

Meraki networking

Job description

Company Overview

The company specializes in plastic engineering and the manufacturing of high‑precision machine components and equipment for the semiconductor, medical device, and related industries. It also provides management consultancy services, supporting clients in optimizing operations and maintaining quality standards. Focused on innovation, precision, and customer collaboration, the organization continues to strengthen its role as a trusted partner in advanced manufacturing solutions.

Job Description

• Lead and oversee global IT infrastructure operations and ensure alignment with business needs.
• Manage data centers, servers, storage, backups, and disaster recovery across sites.
• Supervise global IT helpdesk teams and ensure consistent service and SLA compliance.
• Handle Office 365 administration.
• Develop and enforce IT standards, procedures, and cybersecurity requirements.
• Support ERP infrastructure in coordination with the ERP IT Manager.
• Manage vendors, evaluate new technologies, and oversee infrastructure budgets.
• Track KPIs and report system performance to senior leadership.
• Lead and mentor IT teams across global locations.

Requirements

• Degree in IT, Computer Science, or related field.
• 10+ years in IT infrastructure/operations with 5+ years in leadership.
• Experience with Azure, Meraki networking, and enterprise data centers.
• Strong ITIL, monitoring, and helpdesk management knowledge; ERP support experience.
• Occasionally lift IT equipment.