Key Account Manager

Agensi Pekerjaan Minde Group Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global electronics manufacturing services provider is seeking a Key Account Manager in Johor Bahru, Malaysia. The successful candidate will develop strong client relationships, identify sales opportunities, and create strategic account plans. This role involves coordinating with internal teams to ensure timely delivery of solutions while staying informed about market trends. Competitive salary and performance-based incentives offered, along with opportunities for professional growth.

Benefits

Competitive salary and performance-based incentives

Opportunities for professional growth and development

Dynamic and collaborative work environment

Responsibilities

• Develop and maintain relationships with key clients to understand their needs and goals.
• Identify upselling and cross-selling opportunities for existing clients.
• Create strategic account plans aligning with company and client objectives.
• Coordinate with internal teams for the timely delivery of projects.
• Stay informed about market trends and competitor activities.

Job description

About the job 6338 - Key Account Manager

Company Overview:

Established in 1989. A leading global electronics manufacturing services provider, this company specializes in delivering high-quality, innovative solutions to customers worldwide.

Job Responsibilities:

• Client Relationship Management:
• Develop and maintain strong relationships with key clients, understanding their needs, business goals, and challenges.
• Serve as the main point of contact for key accounts, addressing queries, providing updates, and resolving issues promptly.
• Sales and Business Development:
• Identify opportunities for upwelling and cross-selling additional products and services to existing clients.
• Develop and implement strategies to expand the company's footprint within key accounts and achieve sales targets.
• Account Planning and Strategy:
• Create and execute strategic account plans that align with the company's objectives and the client's needs.
• Monitor account performance and adjust strategies as needed to ensure client satisfaction and business growth.
• Project Coordination:
• Work closely with internal teams (e.g., engineering, production, supply chain) to ensure seamless delivery of products and services.
• Coordinate and oversee project milestones, ensuring timely and within-budget delivery of solutions.
• Market and Competitor Analysis:
• Stay informed about industry trends, market conditions, and competitor activities to identify opportunities and threats.
• Provide feedback and insights to the company to help shape product development and marketing strategies.
• Reporting and Documentation:
• Prepare regular reports on account status, sales performance, and client feedback.
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.