1. Assistant Vice President - Hotel Operations

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading multinational conglomerate in Malaysia is seeking an Assistant Vice President for Hotel Operations to oversee day-to-day operations across multiple properties. This role demands strong leadership and operational expertise to enhance service quality and profitability. The ideal candidate will have over 10 years of experience with at least 5 years in senior management within luxury hospitality. Join us in shaping the future of leisure and hospitality at our exciting resorts.

Qualifications

• 10+ years of progressive experience in hotel operations, with 5+ years in senior management.
• Strong leadership in large-scale or luxury hospitality environments.
• Excellent communication and decision-making skills.

Responsibilities

• Provide strategic oversight for hotel operations across multiple properties.
• Drive operational strategies to enhance efficiency and profitability.
• Champion talent development and team engagement.

Skills

Leadership

Communication skills

Analytical competencies

Stakeholder management

Job description

Assistant Vice President - Hotel Operations

Genting Malaysia Berhad is a leading multinational conglomerate primarily involved in leisure and hospitality, including theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK and the US. With nearly 50 years of experience and a 60‑year history, the company is expanding its Resorts World Genting portfolio and is a major leader in tourism and entertainment.

Key Responsibilities

• Provide strategic oversight for day‑to‑day hotel operations across multiple properties and departments.
• Lead and support department heads to consistently deliver exceptional guest experiences.
• Drive operational strategies that enhance efficiency, service quality and profitability.
• Ensure full compliance with brand standards, regulatory requirements and safety protocols.
• Analyse business performance, manage budgets and forecast operational needs.
• Champion talent development, team engagement and a culture of continuous improvement.
• Lead cross‑functional initiatives to enhance service innovation and operational sustainability.

Requirements

• 10+ years of progressive experience in hotel operations, including at least 5 years in a senior management role.
• Strong leadership experience in large‑scale or luxury hospitality environments.
• Deep operational, financial and analytical competencies.
• Excellent communication, stakeholder management and decision‑making skills.
• Proven ability to deliver high performance across large teams and complex operations.

Be part of an exciting history‑in‑the‑making, help shape the future with us. This is a golden opportunity to establish a strong foundation for a great career within the company. Apply now!