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Remote SaaS Customer Support Specialist for Fitness Tech
Zusammenfassung
A dynamic tech company is seeking a Customer Support Representative to join their remote-first team. This role involves providing exceptional support to customers through various channels while fostering strong relationships and understanding their needs. The ideal candidate has at least 3 years of experience in a SaaS environment and is passionate about helping others succeed. With a collaborative culture focused on growth and development, you'll play an essential role in helping our customers thrive on our platform.
Leistungen
Qualifikationen
- At least 3 years in a SaaS-based customer support or customer success role.
- Confident in writing and speaking in English.
- Organized and able to manage time well.
Aufgaben
- Provide exceptional support via chat, email, video, and call.
- Guide customers in using TeamUp's features.
- Build strong relationships with customers.
Kenntnisse
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.