Delivery jobs in Mexico

Job Overview
Review, assess, and process safety data and information across service lines, received from various sources. Distribute reports/data to both internal and external third parties following applicable regulations, Standard Operating Procedures (SOPs), and internal guidelines under the guidance and support of senior operations team members.

Essential Functions
• Prioritize and complete assigned training on time.
• Process safety data according to applicable regulations, guidelines, SOPs, and project requirements.
• Perform pharmacovigilance activities, including collecting and tracking incoming adverse events (AEs)/endpoint information, determining initial/update status, database entry, coding AEs and products, writing narratives, and literature-related activities as per internal/project timelines.
• Ensure quality standards and productivity/delivery standards are met per project requirements.
• Comply with all project-related processes and activities.
• Read and acknowledge all necessary IQVIA SOPs and customer SOPs. Complete all required training timely and document it.
• Create, maintain, and track cases as applicable to the project plan.
• Identify and escalate quality problems to a senior team member.
• Demonstrate problem-solving capabilities.
• Liaise with different functional team members and healthcare professionals to address project-related issues.
• May liaise with clients regarding day-to-day case processing activities.
• Mentor new team members if assigned.
• Attend project team meetings and provide feedback on challenges, issues, or successes.
• Perform other duties as assigned.
• Lead or support department initiatives.
• Ensure 100% compliance with all people practices and processes.
• Depending on project requirements, review non-serious adverse events (AEs) and non-serious adverse drug reactions (ADRs), including coding, medical history review, causality assessment, and ensuring data accuracy and completeness according to regulations, SOPs, and guidelines. Communicate with team leads for corrections and maintain documentation.

Qualifications
• High School Diploma or equivalent in scientific, healthcare, or allied life sciences field.
• Bachelor's degree in life sciences or related field with up to 3 years of relevant experience, including up to 1 year in pharmacovigilance.
• Or equivalent combination of education, training, and experience.
• Good knowledge of medical terminology.
• Working knowledge of safety databases and internal/client applications.
• Knowledge of clinical research regulatory requirements.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office and web-based applications.
• Strong organizational, time management, and communication skills.
• Self-motivated, flexible, and able to work independently and as part of a team.
• Ability to multi-task, meet deadlines, and adapt to changing priorities.
• Willingness to learn new skills across safety service lines.
• Effective communication and relationship-building skills.
• Ability to work in shifts and operate flexibly as needed.
• Demonstrate IQVIA core values daily.
• Good communication skills requiring accurate speech perception.
• Ability to sit for extended periods and occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com