General Manager jobs in United States

Few brands in the world embody artistry and elegance like Baccarat. For over 250 years, its name has been synonymous with light, craft, and beauty — transforming crystal into art, and now, through Baccarat Hotels & Resorts, transforming hospitality into a living masterpiece.

As part of Starwood Hotels, we’re preparing to unveil Baccarat Hotel Rome — a sanctuary where the timeless refinement of French heritage meets the expressive soul of the Eternal City.

We’re seeking a Pre-Opening General Manager — a visionary leader who brings warmth and personality to sophistication, understands that luxury is vibrant, dynamic, and alive with culture, and leads a world‑class team to shape a property that brings fresh energy to both Rome and the Baccarat brand.

Founded in 1764 by royal decree of King Louis XV, Baccarat began as a humble crystal atelier in the village of Baccarat, France. Over centuries, it has evolved into the world’s most celebrated luxury crystal house — an emblem of craftsmanship, artistry, and refinement.

Transcending its heritage as an artisan brand, Baccarat has redefined modern luxury through Baccarat Hotels & Resorts — where brilliance meets emotion. The first Baccarat Hotel opened in New York in 2015, setting a new benchmark in ultra‑luxury hospitality. Today, the portfolio continues to grow with highly anticipated openings in Rome, Miami (Brickell), Florence, Riyadh & Dubai.

At Baccarat Hotels, we believe luxury should feel alive — where artistry and authenticity meet modern energy. Every experience is intimate yet grand, refined yet vibrant — the embodiment of Baccarat’s timeless brilliance brought to life through heartfelt hospitality.

The Pre‑Opening General Manager will hold full responsibility for bringing Baccarat Hotel Rome to life — overseeing the journey from concept to daily operation. This is both a strategic and creative leadership role: the chance to shape a landmark that defines modern luxury in the heart of one of the world’s most inspiring cities.

The successful candidate will champion guest and employee engagement, operational excellence, and financial performance while ensuring every detail reflects the artistry, authenticity, and brilliance of Baccarat.

They will work closely with ownership, design teams, and Starwood Hotels leadership to ensure the hotel’s food, beverage, and cultural offerings redefine what luxury feels like — elegant yet energetic, refined yet real.

• Proven experience in pre‑opening and managing luxury hotels, ideally within Europe (experience in Italy a must).
• A visionary leader who embraces creativity and culture as part of modern luxury.
• Deep understanding of F&B innovation and the ability to inject energy, vibrancy, and authenticity into every experience.
• Exceptional communicator and collaborator, working seamlessly with ownership, design, and corporate teams.
• A mentor and motivator who builds high‑performing teams grounded in elegance, warmth, and enthusiasm.
• Commercially astute with a proven record of achieving excellence in RevPAR, profitability, and brand reputation.
• A genuine appreciation for design, gastronomy, and cultural storytelling.
• A confident, charismatic presence — polished yet approachable, with a natural sense of style and humanity.

To lead a Baccarat Hotel is to orchestrate brilliance — to blend legacy with innovation, artistry with business, and elegance with emotion.

As Pre‑Opening General Manager, you will not just open a hotel; you will create a destination. One that reflects Baccarat’s timeless artistry while infusing the soul of Rome with fresh energy, creativity, and light.

• Executive

• Full‑time

• General Business

• Hospitality