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IT Asset & Security Engineer

Faites partie des premiers candidats.
Tritronik
Kota Bandung
IDR 200 000 000 - 300 000 000
Faites partie des premiers candidats.
Il y a 4 jours
Description du poste
  • Help users with tech issues like computer glitches and network problems.
  • Organize and prioritize tech support requests for efficient resolution.
  • Ensure computers and software are updated and secure.
  • Keep users informed about tech updates and provide training when needed.
  • Work on ongoing projects to improve tech services and systems.
  • Create, update, and enforce Standard Operating Procedures (SOPs) related to IT Asset Management, covering procurement, deployment, maintenance, renewal, disposal, and auditing processes
  • Develop, implement, and continuously improve IT Asset Management (ITAM) processes to ensure compliance with organizational policies and regulatory requirements
  • Oversee the reliability and security of internal operations through continuous monitoring, regular maintenance, systematic backups, and thorough health checks of all IT systems.
  • Lead the IT Asset Management process, including strategic planning, efficient procurement, and meticulous inventory control, to ensure all IT assets are effectively managed throughout their lifecycle.
  • Implement robust security measures and protocols to protect organizational data and IT assets from potential threats and vulnerabilities.
  • Develop and maintain a comprehensive IT asset database, documenting the acquisition, usage, maintenance, and decommissioning of assets.
  • Conduct regular audits of IT assets to verify compliance with licensing agreements and to identify opportunities for cost savings and optimization.
  • Design and execute disaster recovery plans and procedures to minimize downtime and data loss in case of system failures or security breaches.
  • Stay informed about the latest trends and developments in IT asset management and cybersecurity, adopting best practices to enhance organizational security posture.
  • Collaborate with the infrastructure and development teams to ensure seamless integration of security practices and asset management into the company’s overall IT strategy.
  • Provide training and guidance to staff on IT security best practices and responsible asset usage, fostering a culture of security awareness and accountability across the organization.

REQUIREMENTS :

  • Bachelor’s degree in computer science is advantageous
  • Minimum of 3 years in service delivery, preferably in a multi-national environment for IT technical and help desk areas
  • Ability to multitask and handle high volumes in a fast-paced and demanding environment
  • Strong interpersonal and communication skills
  • Strong knowledge of Windows operating systems, Microsoft Office Suite, and other common software applications
  • Be accountable and prepared to address or support any cyber related concerns and issues
  • Familiarity with network protocols, LAN/WAN, switches, and wireless technologies
  • Including familiarity with Virtualization technologies like Proxmox and OpenStack
  • Experience in supporting and troubleshooting applications related to HRMS, finance, and internal business processes.
  • Familiarity with Google Cloud and Microsoft Teams, indicating experience with cloud-based collaboration and productivity tools.
  • Familiarity with email servers and webmail applications
  • Respond to IT helpdesk tickets, diagnose problems, and resolve technical issues in a timely manner
  • Educate end-users on IT best practices and guidelines to enhance productivity and security
  • Troubleshoot network connectivity issues, both wired and wireless, and ensure network availability
  • Assist with workstation setups, software installations, configurations, and troubleshooting
  • Fungsi pekerjaan
    Teknologi Informasi
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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