Service Desk Analyst jobs in United Kingdom

New opportunity for a Support Team Leader

Permanent, Full-time role, Blackpool.

Join a leading organisation dedicated to providing exceptional support and care for individuals with learning disabilities. The organisation prides itself on fostering an inclusive environment where both the people being supported and staff can thrive.

We are seeking a skilled Support Team Leader to join their team and services in Blackpool.

The role:

• Lead and manage a team of support workers, ensuring high-quality care and support for individuals with learning disabilities.
• Develop and implement person-centred care plans in collaboration with clients and their families.
• Conduct regular team meetings and supervisions to promote team cohesion and professional development.
• Monitor and evaluate the effectiveness of support services, making adjustments as necessary.
• Ensure compliance with all relevant legislation, policies, and procedures.
• Act as a point of contact for clients, families, and external stakeholders, addressing any concerns or queries.
• Support the recruitment, training, and induction of new staff members.
• Promote a positive and inclusive culture within the team and the wider organisation.

Ideal Candidate:

• Ideally you will be a strong leader of people, with experience of leading teams within Supported Living services for adults with learning disabilities.
• Relevant qualifications in Health and Social Care (e.g., NVQ Level 3 or above).
• Proficient in personal care and support work for adults.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a diverse team and build positive relationships.
• Strong organisational and time management skills.
• Knowledge of safeguarding policies and procedures.

The good bit:

• Collaborative and supportive team with full induction and training available.
• Pension scheme, annual leave, rewards, and incentives.
• Scope for career progression.
• Full-time opportunity, Monday to Friday (flexible where needed for the service).

If you are ready to take the next step in your career and lead a passionate team dedicated to making a difference, we encourage you to apply today!