Business Continuity, Incident & Crisis Management Consultant

Korn Ferry; City of Westminster; On-site; GBP 50,000 - 80,000; Full time

Job summary

A global consulting firm in the UK is seeking a Business Continuity, Incident & Crisis Management Consultant to lead the organization's readiness program and enhance business continuity capabilities. The successful candidate will coordinate activities, oversee compliance, and provide executive updates, ensuring operational resilience in preparation for regulatory scrutiny. Strong leadership in crisis management is essential for this pivotal role.

Qualifications

• Experience in Business Continuity, Incident and Crisis Management.
• Strong leadership and coordination skills.
• Ability to oversee multiple stakeholders and ensure compliance.

Responsibilities

• Lead and coordinate Business Continuity and Crisis Management activities.
• Drive remediation and delivery of improvements across functions.
• Facilitate coordination across various stakeholders.

Job description

Business Continuity, Incident & Crisis Management Consultant to provide leadership, coordination, and delivery oversight for the organisation's Business Continuity, Incident and Crisis Management framework. This assignment will lead the organisation's readiness programme in preparation for the PRA-driven DyGIST exercise in May 2026. They will provide both strategic direction and hands‑on delivery, ensuring that business continuity and crisis management capabilities are robust, cohesive, and ready for regulatory scrutiny.

• Lead and coordinate all Business Continuity, Incident and Crisis Management activities across the business, acting as the central point of accountability for resilience.
• Oversee and partner with the appointed consultancy, ensuring that deliverables meet regulatory, operational, and governance expectations.
• Drive hands‑on remediation and delivery of improvements to business continuity, incident response, and crisis management plans - ensuring alignment across all functions, including Underwriting, Claims, Finance, Risk/Assurance, Operations, and IT.
• Facilitate coordination across multiple stakeholders, ensuring that identified capability gaps are addressed promptly and progress is tracked through to completion.
• Lead readiness activities for the PRA's DyGIST exercise, including rehearsals, simulations, and the final live test.
• Provide Executive and Board-level briefings, presenting progress updates, risk summaries, and assurance reports that demonstrate the businesses operational resilience and regulatory compliance.
• Integrate resilience activities with broader Operational Resilience, Risk Management, and Crisis Communications frameworks to ensure a unified and tested approach.

This role is supported by an established project manager and communications lead, allowing the consultant to focus on both substantive delivery and executive engagement.

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