Training Centre Coordinator: Customer Experience

Public Sector Resourcing; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

A national transportation organization is seeking a Training Centre Administrator in Basingstoke. This role involves managing customer interactions, supporting training centre operations, and financial administration. The ideal candidate should demonstrate strong customer service, communication skills, and proficiency in Microsoft Office. This position is office-based and requires 5 days of attendance weekly. The contract lasts for 3 months and falls under the Off Payroll Working legislation.

Qualifications

• Ability to work under pressure and to deadlines.
• Experience in a fast-moving environment is desirable.

Responsibilities

• Meet and greet all visitors to the training centre.
• Support the safe running of the training centre.
• Manage all transactional financial activity and procurement.
• Set up training rooms for courses and meetings.
• Provide administrative support to the onsite training team.

Skills

Strong customer service approach

Strong written and verbal communication skills

Strong time management

IT literacy (Microsoft Office, Outlook, Teams)

Job description

A national transportation organization is seeking a Training Centre Administrator in Basingstoke. This role involves managing customer interactions, supporting training centre operations, and financial administration. The ideal candidate should demonstrate strong customer service, communication skills, and proficiency in Microsoft Office. This position is office-based and requires 5 days of attendance weekly. The contract lasts for 3 months and falls under the Off Payroll Working legislation.