Service Desk Analyst à Grande-Bretagne

29 March 2017 10:00am

Length of contract 6 Months Fixed-Term

Location London or Manchester

The Parliamentary & Health Service Ombudsman is changing. With an ambitious new strategy we are now at the heart of major debates on the future direction of public services, significantly growing the profile and impact of our organisation.

We are looking for an individual to direct, shape and lead an efficient and effective information request handling function within PHSO. You will provide PHSO with expert advice and on-going best practice under Freedom of Information and Data Protection legislation. The ideal candidate will have an in-depth knowledge of the relevant legislation, regulations/codes of practice and tribunal/court decisions in order to be able to take decisions relating to the interpretation, scope and outcomes of information requests including the application of exemptions.

You will manage the team of FOI/DP officers and be able to offer expert advice on service improvements we can deliver in this area.

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