Service Client jobs in United Kingdom

You're a driven and dynamic Financial Planner with a hunger for success and a passion for delivering exceptional client service. You want to join a close-knit, high-performing team where your ideas matter and your impact is visible. You'll play a pivotal role in our London operation, guiding clients with clarity and conviction, and helping them achieve outcomes they didn't think possible. As you drive better client outcomes, you'll lift the team - and a stronger team means more clients benefit, giving you the platform to expand your influence and success.

As a Financial Planner in London, you will support clients in achieving their financial goals, developing plans that maximise their resources and guide them throughout their financial life events. You'll work alongside our Head of Office as part of a smaller, focused team where your contribution is visible and valued. You'll start with an existing client base, and gain more as you deliver results.

• Shape Futures, Not Just Plans: Deliver financial planning that feels personal - because every client's story is unique.
• Turn Numbers into Strategies: Transform numbers into smart, actionable strategies.
• Be the Trusted Voice: Connect with clients, understand their needs, and make complex advice clear and understandable.
• Keep Reviews on Track: Lead regular reviews to keep plans fresh, relevant, and results-focused in line with client service agreements.
• Solve Challenges Before They Happen: Offer intelligent, proactive solutions to client issues - thinking ahead and responding fast.
• Know our Proposition Inside Out: Learn, understand, and confidently articulate all aspects of our financial planning proposition.
• Keep Growing: Complete Continuous Professional Development to meet regulatory requirements and your personal growth goals.
• Record Every Detail: Maintain detailed and accurate records of client interactions using our CRM.
• Win Together: Work closely with team members, share insights, and continuously improve service delivery.

• Level 4 Diploma in Financial Planning.
• Minimum 3 years' experience in a client-facing Financial Planning role.
• A current Statement of Professional Standing.
• Confident using CRM and cashflow modelling tools.
• Experience in an advisory or technical role gained within an advisory firm.
• Experience using and delivering a full range of provider products, services, and capabilities.
• Intermediate Excel - v:lookups and pivot tables.
• Good energy - you must be able to have conversations with clients that deliver trust and solutions.
• A desire to help our clients make their financial ambitions a reality.

• Competitive Pension Scheme - we contribute 6%, you 3%
• 26 days holiday plus bank holidays
• Private Medical Insurance
• Life Assurance (4x)
• Group Income Protection
• Work From Anywhere policy

Our agile working environment means you may engage in various tasks and projects, which keeps work interesting and you get to develop and grow.

Department Financial Planning Locations London Remote status Hybrid