Remote Client Service Trainer for Commercial Risk

AON; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global risk management firm in the United Kingdom is seeking a Client Service Trainer to enhance client service through effective training. In this hybrid role, you'll engage colleagues and develop a shared service culture across teams in the UK and India. The ideal candidate will have strong facilitation skills, an understanding of client risk, and a practical mindset. This role offers comprehensive benefits, including well-being days and opportunities for professional growth.

Benefits

Comprehensive benefits package

Opportunities for professional growth

Global Wellbeing Days

Qualifications

• Experience in designing and delivering training for diverse teams.
• Ability to identify training needs and develop impactful materials.
• Strong communication skills and a collaborative mindset.

Responsibilities

• Design and deliver engaging training for various platforms.
• Champion the 70/20/10 learning model.
• Identify training needs and measure impact on performance.
• Collaborate with leaders to enhance service quality.

Skills

Engaging trainer and facilitator

Relationship-builder in a global environment

Understanding of insurance and client risk

Practical, solutions-focused mindset

Resilient and adaptable

High standards and strong organisation

Job description

A leading global risk management firm in the United Kingdom is seeking a Client Service Trainer to enhance client service through effective training. In this hybrid role, you'll engage colleagues and develop a shared service culture across teams in the UK and India. The ideal candidate will have strong facilitation skills, an understanding of client risk, and a practical mindset. This role offers comprehensive benefits, including well-being days and opportunities for professional growth.