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Ernest Gordon Recruitment Careers
Commercial Account Handler
Job summary
A family-owned brokerage in South Ockendon seeks a Commercial Account Handler to service clients and ensure compliance with FCA regulations. Responsibilities include managing a book of commercial insurance business, supporting revenue growth, and liaising with insurers. Candidates should possess a strong knowledge of commercial insurance products, exceptional communication skills, and the ability to manage multiple client accounts. The company offers a supportive culture with career progression opportunities.
Benefits
Qualifications
- Strong knowledge of commercial insurance products (property, liability, motor fleet, etc.).
- Excellent communication and relationship-building skills.
- Attention to detail and ability to manage multiple client accounts.
Responsibilities
- Manage and develop an existing book of commercial insurance business.
- Ensure FCA compliance and deliver high-quality client service.
- Support Account Executives in revenue generation and retention.
- Handle new business, renewals, mid-term adjustments, claims, and queries.
Skills
A Commercial Account Handler is the backbone of a broker’s commercial team, responsible for servicing clients, ensuring compliance, liaising with insurers, and supporting revenue growth.
Benefits
- Family Run Business
- Company Pension
- Sick Leave Policy as industry standard
- The company encourages career progression, ongoing support and training
- Good work-life balance
- The company is a long-established business with a culture that values teamwork and good client relationships
- Manage and develop an existing book of commercial insurance business.
- Ensure FCA compliance and deliver high-quality client service.
- Support Account Executives in revenue generation and retention.
- Client Service & Administration
- Handle new business, renewals, mid-term adjustments, claims, and queries.
- Issue cover notes, arrange premium financing, and ensure accurate documentation.
- Insurer Liaison
- Market renewals, obtain quotations, and negotiate terms with insurers.
- Ensure timely communication with insurers and clients.
- Compliance
- Follow FCA regulations and company procedures.
- Use checklists and compliance manuals to demonstrate adherence.
- Business Development
- Identify cross-selling opportunities and gaps in cover.
- Attend pre-renewal strategy meetings and contribute to client retention plans.
- Strong knowledge of commercial insurance products (property, liability, motor fleet, etc.).
- Excellent communication and relationship-building skills.
- Attention to detail and ability to manage multiple client accounts.
- Proficiency in insurance systems and documentation processes.
- Ability to drive
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.