Service Adviser jobs in Grande-Bretagne
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Empathetic Customer Service Advisor — Member Care
Résumé du poste
A leading corporate services provider in the UK is seeking a Customer Service Adviser for their Member Care division. You will be responsible for providing support to members through inbound calls, especially during challenging times. Candidates must possess empathy, resilience, and strong communication skills. This role offers a starting salary of £27,210, along with a performance-based bonus and a healthy work-life balance with a hybrid working model.
Prestations
Qualifications
- Must demonstrate empathy while supporting members through health concerns.
- Resilient and able to handle emotional calls.
- Strong communication skills to provide world-class service.
Responsabilités
- Take inbound calls from customers going through emotional times.
- Be proactive in finding solutions for member queries.
- Support members according to the Customer Charter.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.