Customer Service Advisor – Mon–Fri, Great Work-Life Balance

Copart UK Limited; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service provider in Reading is looking for a Customer Service Advisor. The role involves responding to high volume inbound and outbound calls, assisting members with queries, and providing necessary administrative support. This position offers a variety of benefits including holiday time, health cash plans, and a workplace pension scheme. The ideal candidate should have strong customer service skills and be able to work effectively in a team environment.

Benefits

23 days of holiday plus bank holidays

Paid day to volunteer for charity

Healthcare Cash Plan

Contributory workplace pension scheme

Discount on purchasing shares

Cycle to Work Scheme

Life insurance

Exclusive discounts on purchases

Responsibilities

• Respond to high volume inbound and outbound calls from customers while maintaining Service Level Agreements.
• Assist members and private traders with sales and return queries.
• Provide administrative duties associated with documentation and compliance.

Skills

Excellent customer service

Great communication skills

Strong attention to detail

IT literate

Adaptable

Teamwork

Job description

A leading automotive service provider in Reading is looking for a Customer Service Advisor. The role involves responding to high volume inbound and outbound calls, assisting members with queries, and providing necessary administrative support. This position offers a variety of benefits including holiday time, health cash plans, and a workplace pension scheme. The ideal candidate should have strong customer service skills and be able to work effectively in a team environment.