Change & Project Management Level 4 Apprentice

idibu; Swindon; Hybrid; GBP 23,000; Full time

Job summary

A leading water company in Swindon is offering a Change/Project Management Apprenticeship within their Complaints Transformation Team. This position involves supporting project tracking, updating plans, and preparing reports while working towards a Level 4 Associate Project Manager qualification. With a competitive salary of £22,500 and various benefits, this role is perfect for those looking to begin a promising career in project management. Join the team and help make a difference for millions.

Benefits

Excellent salary

Annual leave increasing with tenure

Performance-related pay

Generous pension scheme

Health and wellbeing benefits

Qualifications

• GCSE Maths and English at grade 9-4 / A-C.
• Strong organisational skills and ability to manage multiple projects.
• Passionate about learning and aligned with Thames Water’s goals.

Responsibilities

• Track programme benefits and update business cases.
• Coordinate approvals and follow up with stakeholders.
• Support task planning and progress tracking.

Skills

Organisational skills

Good IT knowledge including Microsoft Office

Passionate about learning

Education

5 GCSEs including Maths and English

48+ UCAS points or equivalent qualification

Job description

Start your Project Management career with Thames Water

Kick‑start your future as a Change/Project Management Apprentice in our Complaints Transformation Team. You’llsupportprogrammetracking, update plans, record risks, prepare reports, and work toward a Level 4 Associate Project Manager qualification.

What you’ll do

• Track programme benefits by collecting data and updating business cases.
• Maintain plans by updating activities, deadlines, and progress.
• Capture dependencies and keep the RAID log accurate and up to date.
• Prepare draft reports, presentations, and meeting updates.
• Coordinate approvals and follow up with stakeholders.
• Support task planning, progress tracking, and team coordination.
• Work with the Delivery Team to understand problems and suggest solutions.
• Gather customer feedback, support analysis, and help develop business cases.

Where you will work

Location: Walnut Court SN2 8BN - Hybrid

Hours

36 hours a week across four working days plus one off-the-job training day.

Start date

Sept 2026

Training and qualification

You’llstudy with BPP Training, one of the UK’s leading project management training providers via weekly virtual workshops.

Qualification

Level 4 Associate Project Manager Apprenticeship Standard - This aligns with Association for Project Management for Associate Membership.

Duration

Permanent contract with a 24-month structured programme.

What you should bring to the role

• Has 5 GCSE Maths and English (grade 9-4 / A-C)
• 48+ UCAS points or equivalent relevant qualification
• Strong organisational skills, ability to work to deadlines and manage multiple projects
• Good IT knowledge including Microsoft Office
• Is passionate about learning and aligned with Thames Water’s goals for the future

What’s in it for you?

• Excellent salary: £22,500
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’rethe UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work

We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.