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A leading beverage company in Glasgow seeks a Customer & Sales Support Exec to enhance its Customer Service team. The role emphasizes customer service, problem-solving, and effective communication. You will handle inquiries and provide support to the Sales Team, contributing to a culture of trust and customer-centricity. If you have a background in customer-facing roles and a passion for the industry, we encourage you to apply.
The iconic Wellpark Brewery has stood in the heart of Glasgow for over 450 years and is the home of Tennent’s Direct. We are Scotland’s leading brewer-led distributor, supplying venues with all their drinks needs, from fine wine to draught beer and everything in between. Built on a culture of trust, we are committed to doing what’s best for our customers, our people and our world and we’re proud to say that our team know the Scottish hospitality industry better than anyone. With unique insights and experience, we help shape what the nation is drinking.
As a Customer & Sales Support Exec you will be an integral part of the Customer Service team, with a customer-focused attitude and strong communication style. As the main contact for all Customer Service enquiries and issues, you’ll have the ability to quickly identify a solution and implement the action required to reach a resolution. You’ll also be an effective support function for the Sales Team, able to deal with all levels of customers including high profile, high value or specialist accounts. Above all else, you will provide an informed, professional and appropriate response to internal and external enquiries.
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
C&C Group is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a fair and inclusive workplace and encourage applications from diverse candidates.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.