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Un cabinet médical dynamique recherche un réceptionniste pour assurer un service personnalisé auprès des patients. Les responsabilités incluent la gestion des rendez-vous, le traitement des enquêtes téléphoniques et le soutien administratif. Le candidat idéal aura une expérience de la réception médicale et une capacité à travailler au sein d'une petite équipe.
As a receptionist you are often the first person the patients meet.
You will:
Book patients in for their appointments
Enter patient details onto the computer system
Direct patients where to go within the health centre
Answer telephone calls, sometimes directing call to other staff members through the phone system.
Book and triage appointments by telephone.
Answer queries from patients and other staff members.
Dealing with telephone enquiries.
Booking and amending patientappointments in line with practice procedures ensuring optimum efficiency ofour appointments system.
Electronically filing documents
Dealing with medication requests.
Copy and recording medical notes.
Other duties will include.
Filing
Chasing up patient results andreports
Photocopying
Word Processing
We are a small practice with around 2,500 patients and we pride ourselves in our personal service and our friendly approach to our patients and workforce.
You will:
Book patients in for theirappointments
Enter patient details onto thecomputer system
Direct patients where to go withinthe health centre
Answer telephone calls, sometimesdirecting call to other staff members through the phone system.
Book and triage appointments bytelephone.
Answer queries from patients andother staff members.
Other duties will include.
Filing
Chasing up patient results andreports
Photocopying
Word Processing
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.