School and Student Hub Receptionist

eTeach UK Limited; West Midlands; On-site; GBP 21,000 - 23,000; Full time

Job summary

A local education authority is seeking a School and Student Hub Receptionist at Haybridge High School, Hagley. This permanent, full-time role involves providing reception services, managing the switchboard, administering first aid, and general administrative duties. The ideal candidate should have NVQ 3, GCSEs in English and Maths, and strong IT, numeracy, and literacy skills. This position offers opportunities for professional growth within a collaborative work culture, alongside several employee benefits.

Benefits

Access to the Local Government Pension Scheme

Automatic pay progression

26 days annual leave + Bank Holidays

Paid special leave provisions

Salary sacrifice schemes

Qualifications

• Experience of working in an administrative role.
• Knowledge of first aid is appropriate.
• Ability to deal with problems positively.

Responsibilities

• Provide reception service including switchboard operation.
• Administer first aid to students and staff.
• Perform general administrative tasks.

Skills

Excellent IT skills

Numeracy skills

Literacy skills

Ability to manage own time

Excellent communication skills

Professional telephone manner

Education

NVQ 3 or equivalent qualification or experience

GCSEs in English and Maths

Tools

Microsoft Office packages

Job description

Job Title: School and Student Hub Receptionist

Job Location: Haybridge High School, Hagley

Salary: SC3 (point range 5-6) Actual salary: £21826 - £22,172

Closing Date: Friday 9 January 2026 at 10.00am

Are you ready to make a difference in an organisation where ambition, collaboration, and innovation drive every decision?

About the role

We are seeking to appoint a School and Student Hub Receptionist as part of our school support team.

The School and Student Hub Receptionist will provide a reception service to the school, including operation of switchboard, provision of first aid for students and staff and general administrative tasks.

Our successful candidate will have the following experience, skillset and qualifications:

• NVQ 3 or equivalent qualification or experience in a relevant discipline
• GCSEs or equivalent in English and maths
• Excellent IT, numeracy and literacy skills
• Appropriate knowledge of first aid
• Experience of Microsoft Office packages
• Ability to maintain strictest confidentiality and integrity at all times
• Ability to manage own time effectively and demonstrate initiative including establishing priorities within own workload
• Ability to relate to students, staff and parents/carers
• Ability to deal with problems in a positive and systematic manner
• Excellent communication, presentation and interpersonal skills
• Professional telephone manner

The post is permanent, 37 hours per week, term time only plus 5 TED.

This role reports to the Administration Manager.

Why join us?

As part of our Trust you will have:

• Opportunities to be part of a collaborative culture whereby you are part of a network where schools and staff work together to excel.
• A culture of lifelong learning, emphasising professional growth where your own ambitions are actively encouraged and supported.
• A safe and positive physical and psychological environment that welcomes diversity and actively promotes wellbeing.

We also recognise that successful people place value on the range of benefits associated with their careers. As your future employer we place value on these too, that is why we are proud to offer:

• Access to the Local Government Pension Scheme
• Automatic pay progression for those on our main, upper and support staff pay ranges
• 7 training days calendared with a view to alleviate pressure at key times in the year, with a training day in December dedicated to marking mock exams.
• Attractive annual leave entitlement for our full year employees starting at 26 days + Bank Holidays
• Access to a range of paid special leave provisions to help with life’s emergencies, unpredictable events and significant occasions.
• A wealth of benefits and salary sacrifice schemes (cycle2work, lifestyle benefits)

About us

Haybridge High School and Sixth Form is an excellent school set within extensive grounds. At Haybridge we pride ourselves on excellent results, calm classrooms, high standards and warm relationships; this, along with the strong moral compass that our staff and students possess, is what makes Haybridge a unique and special place to work.

We are part of Four Stones Gateway Trust, a family of like‑minded schools, who work collaboratively to provide mutual support, share best practice, and learning from one another to achieve the core purpose: to provide excellence and opportunity for all.

Our work is underpinned by our core values of: Ambition, Commitment, Creativity, and Integrity and a relentless focus on achieving our Trust Dividend to ensure opportunity and success for all.

Your Application

Diversity, equality and inclusion are at the heart of what we value as an organisation. We are an equal opportunities employer and all qualified applicants will receive fair consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.

We are also fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. As part of our requirements under Keeping Children Safe in Education pre-employment checks we will undertake. This role will involve undertaking regulated activity and therefore this position is exempt from the Rehabilitation of Offenders Act 1974 and an enhanced DBS will be required for the successful candidate.