Mental Health Admin & Receptionist — Flexible Hours

Midlands Partnership NHS Foundation Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional mental health service provider located in Shrewsbury is seeking an Administrative Assistant/Receptionist to join their Adult Mental Health Services team. This part-time role (22.5 hours/week) involves providing vital administrative support, using systems like RiO and Microsoft Office. Ideal candidates will have NVQ Level 2 and at least one year of administrative experience. The position offers opportunities for career development, generous leave policies, and a supportive work community in a dynamic healthcare setting.

Benefits

Generous maternity, paternity, and adoption leave

Up to 27 days annual leave

Extensive Health and Wellbeing support

Free car parking at all trust sites

Free flu vaccinations yearly

Qualifications

• Minimum of 1 year of admin experience in an office environment.
• Relevant experience of undertaking office procedures with minimal supervision.
• Experience of using RiO or a patient clinical system.

Responsibilities

• Complete accurate records and bookings using the patient administration system.
• Carry out administrative tasks such as photocopying and typing.
• Support the team in handling admin work requests.
• Handle queries of a challenging or sensitive nature.
• Reception duties including meeting and greeting service users.

Skills

Enthusiasm to provide a high-quality administrative service

Strong computer skills (Word and Outlook)

Good grammar and written skills

Honesty, integrity and commitment

Strong and confident customer service skills

Team player

Ability to handle priorities that can change

Ability to work in a multi-professional team

Education

NVQ Level 2 in Business Administration

RSA II or equivalent experience

Tools

RiO

Microsoft Office

Job description

A regional mental health service provider located in Shrewsbury is seeking an Administrative Assistant/Receptionist to join their Adult Mental Health Services team. This part-time role (22.5 hours/week) involves providing vital administrative support, using systems like RiO and Microsoft Office. Ideal candidates will have NVQ Level 2 and at least one year of administrative experience. The position offers opportunities for career development, generous leave policies, and a supportive work community in a dynamic healthcare setting.