School Receptionist

Acorn Care and Education; Halesworth; On-site; GBP 18,000 - 23,000; Full time

Job summary

An independent SEN school in Halesworth is looking for a School Receptionist who will manage administrative tasks while ensuring a welcoming environment. The role includes handling inquiries, managing visitor access, and providing clerical support. Ideal candidates should be organised and approachable, with strong communication skills. This position offers a unique 4-Day Working Week schedule, ensuring work-life balance while receiving full-time pay. Join an innovative team dedicated to supporting students with emotional and behavioural difficulties.

Benefits

Life Assurance

Pension scheme

Mental health support services

Health benefits

Discount options

Cycle to Work Schemes

Electric Car Purchase Scheme

Family Growth Support

Qualifications

• Professional demeanour with strong communication skills.
• Ability to manage multiple tasks in a busy school environment.
• Experience in administrative roles is advantageous.

Responsibilities

• Act as first point of contact for visitors and inquiries.
• Provide administrative support, maintaining inventory and records.
• Ensure reception area is tidy and welcoming.

Skills

Organisational skills

Communication

Customer service

Job description

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Job Title: School Receptionist • Location: Bramfield House School, Suffolk, IP19 9AB • Salary: £22,160.62 per annum (not pro rata) • Hours: 37.5 hours per week | Monday to Friday | 08:15am - 03:30pm • Contract: Permanent | Term Time Only • Start: February 2026 • UK applicants only. This role does not offer sponsorship

About the Role

The Receptionist plays a key role in ensuring the smooth day-to-day operation of the school by providing professional administrative and clerical support. You will be the first point of contact for visitors, parents, and external professionals, helping to create a welcoming and well‑organised environment while ensuring safeguarding procedures are followed at all times.

Bramfield House School is an independent SEN school supporting young people with emotional and behavioural difficulties. All staff contribute to maintaining a safe, supportive, and caring learning environment.

Key Responsibilities

• Act as the first point of contact for all visitors, ensuring safeguarding and sign‑in procedures are followed
• Provide a welcoming and professional reception service, including hospitality for visitors
• Manage visitor access, including escorting visitors when required and maintaining accurate records for fire safety
• Handle telephone enquiries professionally, taking and relaying messages as appropriate
• Receive and manage deliveries
• Provide administrative support including photocopying, laminating, filing, binding, and document collation
• Maintain inventory and stock relevant to the reception area
• Ensure reception and conference room areas are kept tidy, organised, and presentable

This role would suit an organised, approachable, and professional individual who is able to manage a range of administrative tasks while maintaining a calm and welcoming presence in a busy school environment.

About Us

Bramfield House School is an independent special educational needs school for boys aged 7 – 16 years who have social, emotional, mental health, communication difficulties and associated challenging behaviours, located in rural Suffolk. The School has a committed and innovative multidisciplinary team, extensive site and excellent facilities to support both learning and extra‑curricular activities; we are in a great position to provide our pupils with the best education possible.

This opportunity is in Halesworth which is within commutable distance of Lowestoft, Diss and surrounding areas.

Why Join Acorn Education?

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first‑class mental health support services and physical health checks
• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support – inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.