Manager Communications jobs in United Kingdom
Life & Pensions Customer Advisor - Hybrid (Glasgow)
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Capita plc
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Castle Hotel Services Limited
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Life & Pensions Customer Advisor - Hybrid (Glasgow)
Job summary
A leading service provider is seeking Customer Service Advisors to join their vibrant team on a full-time 12-month contract based in Glasgow. The role involves assisting customers with queries related to their life and pensions accounts via inbound calls. Successful candidates will have previous customer service experience, strong communication skills, and a passion for helping others. The position offers a competitive salary and hybrid working arrangements after an initial training period in the office.
Benefits
Qualifications
- Previous experience in a customer service role or similar customer focused role.
- Passion for helping people and delivering excellent customer experience.
- Confident communicator with a professional and friendly manner.
Responsibilities
- Answer inbound calls from customers regarding their life and pension policy.
- Complete administration work from the call within service standards.
- Ensure customer records are accurately maintained.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.