Emergency Communications Lead – Housing Property Services Pilot

Neway International Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading public sector organization in Greater London is seeking a Project Liaison Officer to lead a pilot project focused on improving communication during emergencies. The successful candidate will manage communication systems and deliver updates to residents affected by service disruptions. Required qualifications include strong project delivery experience, excellent communication skills, and proficiency with SharePoint and other platforms. This role promises to make a direct impact on resident satisfaction during emergencies.

Qualifications

• Strong project delivery experience, including leading pilots and managing procurement processes.
• Excellent communication skills, with confidence in engaging senior managers, councillors, residents, and contractors.
• Highly organised and proactive, with the ability to work across multiple teams in high-pressure situations.

Responsibilities

• Manage and improve communication procedures for emergency scenarios affecting residential properties.
• Maintain and refine templates for out-of-hours teams.
• Oversee systems for issuing updates via SMS, email, and phone.

Skills

Project delivery experience

Excellent communication skills

Highly organized and proactive

Experience in managing communication systems

Strong IT and digital skills

Tools

SharePoint

Communication platforms

Job description

A leading public sector organization in Greater London is seeking a Project Liaison Officer to lead a pilot project focused on improving communication during emergencies. The successful candidate will manage communication systems and deliver updates to residents affected by service disruptions. Required qualifications include strong project delivery experience, excellent communication skills, and proficiency with SharePoint and other platforms. This role promises to make a direct impact on resident satisfaction during emergencies.