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A prominent healthcare charity in the UK is seeking a Bookings Administrator for their Tunbridge Wells Hospital. The role involves administering numerous email requests from referrals to appointments while exceeding customer expectations. Candidates should ideally possess NVQ level 2 in Business Administration and experience in customer-facing roles. Benefits include a competitive salary of up to £25,068 per annum and options for fitness, lifestyle, and health rewards, such as gym membership and health assessments.
Bookings Administrator
Tunbridge Wells Hospital | Administration | Permanent | Full time
Up to £25,068.00 per anum, depending on experience
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.
We are looking for a Bookings Administrator in our Tunbridge Wells Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.
To succeed as an Outpatient Bookings Administrator, you will need:
Experience of working in a busy call handling environment
Confident, outgoing, great telephone manner
Ability to build relationships with all customers including patients, consultants, secretaries and GP surgeries
Computer literacy, database and outlook skills essential
Positive outlook to change, ability to adapt, flexibility to working hours
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Nuffield Health Tunbridge Wells Hospital.
The Nuffield Health Tunbridge Wells Hospital are recognised for their friendly atmosphere, clinical expertise, and high standards of care.
Our purpose-built hospital has been established since 1968. With 40 en-suite bedrooms, a busy outpatients and pre-assessment departments. We also provide a diagnostic imaging service (MRI, CT, Ultrasound, Mammography and X-ray), pathology, paediatric unit, surgical recovery ward, cancer care unit, 3 state of the art operating theatres and physiotherapy services.
Join Nuffield Health and create the future you want, today.
Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.
It starts with you.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.