Jobs in Telford, Australia

Job summary

A luxury travel agency is seeking a Luxury Travel Consultant to provide exceptional customer experiences from booking to post-trip follow-up. This remote position requires excellent communication skills, strong customer service background, and a keen interest in travel. Responsibilities include managing client inquiries, assisting with travel bookings, and ensuring documentation accuracy. You'll work in a supportive team culture with opportunities for professional growth and access to travel perks and discounts.

Benefits

Qualifications

• Strong customer service background in travel, hospitality, or service-related experience preferred.
• Excellent communication skills required for client interactions.
• Detail-oriented with strong organizational skills.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with luxury and leisure travel bookings.
• Provide accurate information regarding destinations and agency policies.
• Coordinate and confirm booking details.
• Proactively follow up with clients before and after travel.
• Address client concerns with empathy.
• Maintain documentation and update booking systems.