Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading travel agency in the UK seeks a Travel Customer Representative to support clients from booking through to their return home. This role involves assisting with inquiries and travel bookings while ensuring excellent customer service. The ideal candidate has strong communication skills and a passion for travel. This position is 100% remote, offering flexible scheduling and opportunities for growth within the agency, alongside travel perks and industry discounts.

Benefits

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Qualifications

• Strong customer service experience in travel or hospitality preferred.
• Excellent communication skills in both written and verbal formats.
• Proactive, organized, and detail-oriented with technology.
• Ability to handle problems with empathy and effective resolution.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with travel bookings, cancellations, and changes.
• Provide clear information about destinations and agency policies.
• Confirm details and ensure client satisfaction post-booking.
• Address client concerns with effective problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Proactive and organized

Comfortable with technology

Passion for travel

Job description

A leading travel agency in the UK seeks a Travel Customer Representative to support clients from booking through to their return home. This role involves assisting with inquiries and travel bookings while ensuring excellent customer service. The ideal candidate has strong communication skills and a passion for travel. This position is 100% remote, offering flexible scheduling and opportunities for growth within the agency, alongside travel perks and industry discounts.