Remote Luxury Travel Concierge - Client Experience

Prestige Travel Agency by Mich; Remote; GBP 80,000 - 100,000; Full time

Job summary

A luxury travel service provider based in the UK seeks a Luxury Travel Consultant to deliver exceptional customer experiences throughout the travel journey. This remote role requires strong communication skills, a proactive attitude, and a passion for travel. Responsibilities include managing client inquiries, assisting with travel bookings, and ensuring the highest client satisfaction. Candidates should have a background in customer service and be detail-oriented. Join a supportive team culture with opportunities for professional growth and travel perks.

Benefits

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with training

Qualifications

• Experience in travel, hospitality, or customer service preferred.
• Ability to manage multiple client requests efficiently.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with luxury travel bookings and changes.
• Provide accurate information on travel requirements.
• Confirm itineraries for accuracy and satisfaction.
• Follow up with clients before and after travel.
• Address client concerns professionally.
• Maintain booking documentation and update systems.

Skills

Excellent verbal and written communication skills

Strong customer service background

Highly organized with attention to detail

Comfortable using technology

Proactive and reliable

Genuine interest in travel

Job description

A luxury travel service provider based in the UK seeks a Luxury Travel Consultant to deliver exceptional customer experiences throughout the travel journey. This remote role requires strong communication skills, a proactive attitude, and a passion for travel. Responsibilities include managing client inquiries, assisting with travel bookings, and ensuring the highest client satisfaction. Candidates should have a background in customer service and be detail-oriented. Join a supportive team culture with opportunities for professional growth and travel perks.