Jobs in Telford, United Kingdom
Remote Travel Concierge: Craft Dream Trips
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Prestige Travel Agency by Mich
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Remote Travel Concierge: Craft Seamless Journeys & Perks
Hjbtravels
Remote Travel Specialist
Hjbtravels
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Remote Travel Concierge: Craft Dream Trips
Job summary
A travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. This role involves managing client inquiries, assisting with bookings, and ensuring a seamless experience. The ideal candidate should have strong communication skills and a background in customer service, preferably within the travel sector. This position offers remote flexibility and professional development opportunities within a passionate team.
Benefits
Qualifications
- Proven experience in customer service, particularly in travel or tourism industry.
- Ability to efficiently handle client inquiries and concerns.
- Strong organizational skills and attention to detail.
Responsibilities
- Respond to client inquiries across various channels professionally.
- Assist clients with booking modifications and cancellations.
- Provide accurate and up-to-date information about travel arrangements.
- Follow up with clients post-trip for feedback.
- Ensure client satisfaction by addressing concerns effectively.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.