Remote Travel Concierge - Plan, Book & Delight Clients

Hjbtravels; Remote; GBP 30,000 - 40,000; Full time

Job summary

A global travel agency is seeking a Remote Travel Specialist in the UK to guide clients through their travel journeys. The role involves timely responses to inquiries, booking support, and providing detailed travel information. Candidates should have a customer service background with excellent communication skills, attention to detail, and a passion for travel. This position allows remote work flexibility, backed by structured training and support from the agency team.

Benefits

Exclusive travel perks

Access to industry discounts

Ongoing training and support

Qualifications

• Strong organizational habits and proactive mindset.
• Ability to learn new systems quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and special requests.
• Provide accurate information regarding travel documentation.
• Follow up with clients post-trip to gather feedback.
• Address concerns with empathy to ensure client satisfaction.
• Enjoy remote flexibility to work from anywhere.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A global travel agency is seeking a Remote Travel Specialist in the UK to guide clients through their travel journeys. The role involves timely responses to inquiries, booking support, and providing detailed travel information. Candidates should have a customer service background with excellent communication skills, attention to detail, and a passion for travel. This position allows remote work flexibility, backed by structured training and support from the agency team.