Remote Travel Concierge: Craft Dream Trips

Hjbtravels; Remote; GBP 60,000 - 80,000; Full time

Job summary

A prominent travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys from planning to returning home. The role involves responding to inquiries, managing bookings, and ensuring a seamless experience. Ideal candidates will possess excellent communication skills and a customer service background, preferably in travel or hospitality. Benefits include flexible working hours and exclusive travel perks. Candidates should have strong organizational skills and a passion for helping others create memorable travel experiences.

Benefits

Exclusive travel perks

Access to industry discounts

Ongoing training and support

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Attention to detail and strong organizational habits.
• Enthusiasm for travel and helping clients.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support booking modifications and cancellations.
• Provide accurate information regarding destinations and documentation.
• Follow up with clients post-trip to gather feedback.
• Resolve concerns while ensuring client satisfaction.

Skills

Excellent communication skills

Customer service background

Proactive mindset

Tech-savvy

Job description

A prominent travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys from planning to returning home. The role involves responding to inquiries, managing bookings, and ensuring a seamless experience. Ideal candidates will possess excellent communication skills and a customer service background, preferably in travel or hospitality. Benefits include flexible working hours and exclusive travel perks. Candidates should have strong organizational skills and a passion for helping others create memorable travel experiences.