Remote Travel Concierge: Craft Dream Trips

Hjbtravels; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel experiences, ensuring a seamless process from planning to returning home. Responsibilities include responding to inquiries, assisting with bookings, and providing essential travel information. Ideal candidates will have strong communication skills and a background in customer service. This is a remote position offering flexible hours and the chance to be part of a passionate team dedicated to creating memorable travel experiences.

Benefits

Exclusive travel perks

Industry-only discounts

Ongoing training and support

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, especially in travel or hospitality.
• Strong organizational habits and attention to detail.

Responsibilities

• Respond to client inquiries through various channels.
• Support clients with booking modifications and cancellations.
• Provide accurate information on travel documentation and processes.
• Follow up with clients to confirm travel plans.
• Address client concerns with empathy.
• Work remotely with flexible hours.

Skills

Excellent communication skills

Background in customer service

High attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel experiences, ensuring a seamless process from planning to returning home. Responsibilities include responding to inquiries, assisting with bookings, and providing essential travel information. Ideal candidates will have strong communication skills and a background in customer service. This is a remote position offering flexible hours and the chance to be part of a passionate team dedicated to creating memorable travel experiences.