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Critical Services Technician

Job ID 217833

Posted 19-May-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Engineering/Maintenance

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician to join the team in London.

Job Purpose:

To maintain the building and all equipment and systems in prime condition utilising traditional maintenance methods, predictive maintenance techniques and building analytics.

All equipment within CBRE’s jurisdiction is be maintained at optimum working efficiency and to respond effectively to all defects and engineering requests.

As the Shift Engineer, you will work in a team of 4 engineers operating in initially a day shift then transitioning over to traditional continental days/nights.

Role Responsibilities:

• To ensure that all Health and Safety and PTW systems are administered correctly.
• Maintaining and keeping the buildings mechanical & electrical systems along with all associated component parts in excellent working repair.
• Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques.
• Maintain water systems and all records to the highest standard in accordance with L8 Legislation; alongside the designated Water Treatment Engineer.
• Undertake regular walk-rounds of Customer areas and plant rooms to note and rectify any defects and to maintain in a clean, tidy and safe environment.
• Liaise and arrange sub-contractor support and effectively manage and control all sub-contractors.
• To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement for comfortable working conditions within the office environment using systems within the IFN [Integrated Facilities Network].
• To monitor and adjust as deemed necessary systems within the IFN (BMS, lighting, metering).
• Provide innovative solutions to improve building, plant and system energy efficiency.
• Manage, rectify and record defects through the Customer reporting system, working with and leading a team to ensure all are rectified within SLA timeframes.
• Engagement and updating CBRE and Customer stakeholders on all issues and progress.
• They must be flexible in their attitude to work from both a skills diversification and a willingness to work overtime of out of their NWH standpoint.
• Provide out of hours emergency call out/escalation on a pre-determined rota.
• Use the CBRE Log Book System to store all records and certification for the site.
• Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of purchase orders and arrangement of rectification.
• NOTE: Candidates will be expected to work Monday – Friday for an interim period when commencing for site familiarisation, training and induction before moving over to shift.

Decision Making/Budgetary Control:

• Ability to make decisions but keeping the CBRE Shift Leader and Engineering Manager informed.
• Requirement to obtain quotes for spare parts

Success Measures/Objectives:

• Demonstrates strong team ethics to ensure all maintenance and repairs are completed and communicated with a risk managed approach.
• Satisfaction of the CBRE management and Customer Corporate Services & Real Estate [CSRE] team.
• Willing to learn and have a positive attitude to training, both for themselves and others.
• Demonstrates energy and enthusiasm to succeed

Core Competencies:

• Respect
• Integrity
• Excellence in Service Delivery
• Communication
• Innovation

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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