Hotel Management jobs in United Kingdom

Job description – Hotel Branch Manager
Location: London, SE1
Salary: £34-£40K per annum
SOC: 1221

Job Description:
We are seeking a dynamic and experienced individual to join our team as a Hotel Branch Manager. The ideal candidate will be a hands-on leader with a passion for hospitality and a track record of success in hotel management.

Responsibilities:

• Oversee all aspects of daily hotel operations, including front desk, housekeeping, food and beverage, maintenance, and security.
• Ensure the highest standards of service delivery and guest satisfaction are maintained at all times.
• Develop and implement strategies to maximize hotel occupancy and revenue, including sales and marketing initiatives.
• Manage the hotel's budget and financial performance, monitoring expenses and revenue streams.
• Recruit, train, and supervise hotel staff, providing guidance and support as needed.
• Foster a positive work environment and promote teamwork and collaboration among staff members.
• Handle guest inquiries, concerns, and complaints in a professional and efficient manner, striving to resolve issues to the satisfaction of all parties involved.
• Maintain compliance with company policies and procedures, as well as local regulations and laws.
• Oversee the maintenance and upkeep of the hotel's facilities and equipment, ensuring they meet safety and quality standards.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.

Qualifications:

• Bachelor's degree in Hospitality Management or related field preferred.
• Or Experince in hotel management
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and senior management.
• Solid understanding of hotel operations, including front office procedures, housekeeping standards, and food and beverage service.
• Proven ability to drive revenue and profitability through effective sales and marketing strategies.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as needed.