Hotel jobs in Grande-Bretagne

Résumé du poste

A prestigious 4-star hotel in South Belfast is seeking an experienced Head of Operations to lead daily performance and ensure exceptional guest experiences. You will work closely with the General Manager to motivate teams, manage budgets, and implement best practices across hotel operations. The role demands strong operational insight, commercial awareness, and a passion for hospitality. This position offers a competitive salary, career development opportunities, and a supportive work environment.

Prestations

Qualifications

• Proven experience in hotel or hospitality operations leadership.
• Strong people management, communication, and problem-solving skills.
• A results-focused mindset with the ability to balance strategy and day-to-day execution.

Responsabilités

• Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
• Ensure smooth, efficient service and consistently high guest satisfaction.
• Inspire and develop department heads and their teams to achieve outstanding results.
• Manage budgets, control costs, and contribute to strategic plans for revenue growth.
• Monitor performance metrics, identify improvement opportunities, and implement best practices.
• Uphold compliance with health, safety, and brand standards.
• Foster collaboration across departments and act as a key liaison with senior management and stakeholders.