Casual Waiter

Chewton Glen Hotel & Spa; New Milton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel and spa located in New Milton is seeking a passionate Waiter to join their restaurant team. This role focuses on delivering excellent service to guests, maintaining high standards of cleanliness, and teamwork. The ideal candidate has strong customer service skills and knowledge of food and wine. Benefits include tronc, free meals, and discounts across services. Join us to create unforgettable dining experiences for our guests, driving their return to our establishment.

Benefits

Tronc

Free team meals

Friends and Family rate at Iconic Luxury Hotels

25% discount on all Food & Beverage

Discount on Spa treatments and products

Qualifications

• Ability to work under pressure in a fast-paced environment.
• Expert knowledge of food and wine.
• Strong teamwork and communication skills.

Responsibilities

• Ensure guests leave happy through exceptional service.
• Maintain restaurant cleanliness and hygiene standards.
• Consistently deliver key restaurant processes.

Skills

Customer service

Food and wine knowledge

Teamwork

Attention to detail

Positive attitude towards feedback

Job description

Privately owned, this luxury country house hotel & spa is located in the heart of the tranquil New Forest countryside and just minutes from the coast. Our 72 bedroom hotel has a spa, two restaurants and 14 stunning treehouses.

The aim of the role:

As a member of the restaurant team at Chewton Glen, you are the reason that our Guests keep coming back for more. Our Waiters work part of a team to serve our Guests and create unforgettable experiences for them, exceeding expectations from breakfast right through to dinner, to ensure that every guest wants to return.

Waiter Responsibilities:

• Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve. Make it your mission to ensure that every guest leaves happy.
• Have expert knowledge of the food and wine that we offer and create opportunities to keep yourself up to date with our latest seasonal menus to drive sales.
• Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently, never cutting corners.
• Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.
• Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
• Show respect to those in authority and embrace and act on feedback positively, seeing it as an opportunity to learn.
• Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times.

What we can offer you:

• Tronc
• Free team meals
• Friends and Family rate at Iconic Luxury Hotels
• 25% discount on all Food & Beverage
• Discount on Spa treatments and products
• …and much more

If you find the pace and buzz of service exciting and you can work under pressure, please get in touch - we'd love to hear from you!