puestos de Home Manager en United States

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£27,000 - £29,000 OTE inclusive of commission plus a further £3,000 in bonuses

Monday to Friday 9am to 5:30pm

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for professionalism, client satisfaction, and expertise in the property market.

Reporting to the Team Manager/Head of Centre, Leaders is seeking a Property Manager to join our dedicated and dynamic team based in Sudbury. Experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for tenants and landlords, assisting with inquiries, booking appointments, and ensuring a smooth tenancy process from start to finish.

1. Provide excellent telephone and written communication throughout the tenancy.
2. Accept and understand tenants' maintenance requirements, providing triage to resolve issues.
3. If unable to resolve, communicate with the landlord with a solution and arrange works with contractors.
4. Update all parties regularly via phone, email, or text, and log notes.
5. Make regular ‘well-being’ calls to landlords.
6. Work with the property management team to ensure all works are completed and invoiced within 21 days, updating customers on progress.
7. Ensure all properties comply with legislation and company policies.
8. Coordinate with Property Inventory Clerks for property inspections and communicate with landlords and tenants accordingly.
9. Contact landlords and tenants 2 weeks prior to vacation to explain check-out procedures.
10. Manage non-managed deposits under the No Deposit Scheme.
11. Ensure check-out processes follow company procedures and communicate via the Depositary site.
12. Collaborate with team leaders and branch network to understand reasons for lost units.
13. Maintain high communication levels with internal and external customers.

• Professional telephone manner
• Organizational skills, time management, and attention to detail
• Full UK Driving License Required

• Opportunities for career growth and advancement within the company
• Market-leading training and ongoing professional development
• Access to a diverse property portfolio
• Supportive and collaborative team environment
• Competitive salary and incentives
• Quarterly and annual awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing with service
• Excellent parental leave and new fertility policies

LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All job openings are managed directly by our internal recruitment team. Unsolicited CVs or candidate referrals from agencies will not be considered.