Admin Housing Assistant

Pertemps Scotland; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a temporary Housing Assistant in Edinburgh. This role involves supporting housing officers, managing tenancy issues, and engaging with tenants to provide guidance. Ideal candidates will have strong administrative skills and excellent communication. The position offers a chance to impact local communities positively and includes opportunities for development and extension of the contract.

Benefits

Supportive team environment

Training and guidance available

Meaningful work impacting communities

Qualifications

• Experience in a busy public-facing environment.
• Ability to work well in a team.
• Punctual and reliable with attention to detail.

Responsibilities

• Support Housing Officers with tenancy issues.
• Assist with void property management.
• Engage with tenants for advice and support.
• Maintain accurate case notes and records.
• Help keep estates safe and well-kept.

Skills

Strong administrative background

Excellent communication skills

Organisational abilities

Proficiency in Microsoft Office

Calm approach in challenging situations

Job description

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.

• Role: Housing Assistant
• Location: Edinburgh East
• Hours: Monday to Friday (36 hours per week)
• Pay Rate: £14.02 per hour
• Duration: Temporary 3 months (with possible extension)
• Start Date: Immediate

This post requires a Basic Disclosure check which will cost £25.

A driving licence is required for this role.

⭐ Why This Role is a Great Opportunity

Work at the heart of local housing services, supporting communities across Edinburgh.

Gain hands‑on experience within social housing, with real development potential.

Play an active role in improving estates, reducing arrears and supporting tenants.

Work alongside dedicated Housing Officers in a supportive, collaborative environment.

Access to pool cars available — driving licence desirable but not essential.

🛠 What You'll Be Doing

• Supporting Housing Officers in managing rent arrears, tenancy issues, and estate tasks.
• Assisting with void property management, inspections, and letting processes.
• Engaging with tenants, offering advice, guidance, and support where needed.
• Handling enquiries via phone, email and in person with professionalism and empathy.
• Updating case notes, records and internal systems accurately and promptly.
• Helping maintain safe, well‑kept estates and ensuring housing standards are met.
• Working confidently to meet deadlines and deliver efficient service support.

✅ What We're Looking For

• Strong administrative background, ideally within a busy, public‑facing environment.
• Excellent communication skills — written, verbal, and face‑to‑face.
• Ability to work well as part of a team and build positive working relationships.
• Highly organised, punctual and reliable with excellent attention to detail.
• Confident using Microsoft Office and digital record‑keeping systems.
• A calm, supportive approach when dealing with sensitive or challenging situations.

Desirable:

• Experience in housing, estates work, or local authority services.
• Driving licence required - full access to pool cars is provided.

💡 What's In It For You?

• Real development opportunity in a key public sector service.
• Supportive team environment with training and guidance available.
• Meaningful work that directly impacts tenants and local communities.
• Temporary contract with extension opportunities for the right candidate.

📢 Ready to Apply?

If you're motivated, community-focused, and eager to develop a career in housing, we would love to hear from you.

Apply via this advert today.